Assisting Tourists on the Move - An Evaluation of Mobile Tourist Guides
Sprache des Titels:
Englisch
Original Buchtitel:
Proceedings of the 7th International Conference on Mobile Business, Barcelona, July 7-8, 2008
Original Kurzfassung:
The penetration of high-end mobile devices
equipped with GPS and enhanced with multimedia
features together with decreasing mobile data prices
have resulted in larger usage of mobile services. One
of the application domains particularly well-suited for
mobile services is tourism, not least since tourists can
be assisted especially during the vacation itself.
Currently, there is a proliferation of such mobile
tourist guides, proposing an unmanageable number of
diverse functionalities. To counteract this situation, the
contribution of this paper is threefold. First, an
evaluation framework is proposed, comprising both, a
classification of mobile tourist services and a
categorization of their delivery aspects in terms of
several orthogonal dimensions. Second, on basis of
this framework, four representative mobile tourist
guides are evaluated, thereby demonstrating the
frameworks’ applicability. Third, several lessons
learned are discussed, thereby shedding light on the
current state of effort in the area of mobile tourist
guides.
Forschungs-