Christoph Georg Schütz,
"Multilevel Business Processes: Modeling and Data Analysis"
, Springer Verlag/Vieweg, Wiesbaden, 8-2015, ISBN: 978-3-658-11083-3
Multilevel Business Processes: Modeling and Data Analysis
Sprache des Titels:
Christoph G. Schuetz examines the conceptual modeling aspects of multilevel business processes without neglecting the implementation aspects. Furthermore, he investigates the advantages of hetero-homogeneous models for quantitative business process analysis. Multilevel models reflect the reality of many information systems. In this respect process-aware information systems are no exception. Multilevel models capture interdependencies between business processes at different organizational levels and allow for a convenient representation of business process variability which, in turn, facilitates the analysis of business processes across different organizational units.
please refer to: http://www.dke.jku.at/research/publications/details.xq?type=book&code=B1501