Bernhard Gärtner, Christine Duller,
"Critical Factors of ERP System Implementation ? Quantitative Empirical Results from Austria"
, in International Journal of Strategic Management, 2017
Critical Factors of ERP System Implementation ? Quantitative Empirical Results from Austria
Sprache des Titels:
This paper examines the impact of critical factors on the successful implementation of an enterprise resource planning system (ERPS). Following a resourced-based view (RBV), we argue that intangible resources (e.g. top management support, clear communication in ERPS implementation, having a man-agement accountant in the project team) influence the success of ERPS implementation. Based on a survey of 296 large- and medium-sized Austrian companies, a one-sided Fisher exact test and a binary logistic regression analysis were used to test the derived hypothesis. We found that companies that planned their ERPS implementation, had top management support, and maintained clear communication during implementation were significantly more successful at implementing ERPS than companies with-out these intangible resources. Surprisingly, our quantitative empirical results indicate that the participa-tion of a chief information officer (CIO) during the implementation process has no significant influence on its success.
Sprache der Kurzfassung:
International Journal of Strategic Management
Anzahl der Seiten:
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